Bussiness communication Assignment Example | Topics and Well Written Essays - 750 words

Bussiness communication - Assignment Example She is working for our store for the last three months and is an hourly employee. A recent disruption occurred due to which our Company faced a considerable loss. Karl Martin, the manager of the store, informed me about Ms. Jackson’s late arrival. He stated that Ms. Jackson was one and a half hour late to work without informing any senior staff member. Several of our regular customers who went in to get their morning coffee complained that the store was closed. There was an overall loss of twenty customers and the company lost a hundred of dollars because of Ms. Jackson’s irresponsible behavior at work today. I myself went to the store two hours later and Ms. Jackson did not made any efforts to inform me. The recording of the CCTV footage shows that she did arrived late at work. I discussed this issue with Mr. Martin who himself was perplexed to have witnessed such disruptive behavior by his employee. We have thoroughly assessed the situation as the decision to be made is precarious. This situation has presented us with limited options. As the store has newly opened, and is currently short on staff, we cannot dismiss Ms. Jackson for her mistake. There is only one applicant, Jerry Wright, who is not well-recommended. We are unwilling to hire him as he does not have a worthy track record and is not quite reliable for this job. Hiring new employees would not be a wise decision either, because the company would have to go through the process of training the employees which would be costly. In addition, we are not sure of the availability of new employees who may be willing to work in the store. This has left me to take a valid decision to let Ms. Jackson continue with her services. I have pondered about this situation and the scenario has presented me to consider the valuable dedication with which Anna Jackson has worked. I personally feel that she would be facing some personal problem

Analysisn of Premier Food`s Code of Conduct and Business Ethics Essay

Analysisn of Premier Food`s Code of Conduct and Business Ethics - Essay Example These values are reflected not only in the company’s code of conduct, but in Premier Foods’ annual report to shareholders which emphasise corporate social responsibility as a key business success factor. Critical analysis of Premier Foods’ Code of Conduct Premier Foods has established its code of conduct, a document illustrating the expectations of both managers and employees to satisfy demands for ethical business behaviour. The code of conduct stipulates that manager should be leading by example as well as creating a decentralised environment in which employees are allowed to express their concerns openly (Premier Foods 2012). Premier Foods identifies one of its core values as trust (Premier Foods 2012), the foundation by which employees are willing to follow leadership guidance and example. According to Farrell and Knight (2003, p.541) â€Å"trust is embodied in the regulations, rules and policies by which leaders seek to get accepted by others†. The co de of conduct acts as both a reinforcement of expectations of ethical behaviour and also as a sanction by which to ensure compliance, backed by managerial role modelling of desired behaviours to gain employee commitment to achieving strategic goals. Premier Foods establishes an ethical climate by using the code of conduct to promote social justice. Under social justice theory in ethics, it is assumed that every individual in society or in the organisation maintains an inviolability of justice and human rights that cannot and should not be overridden by the broader organisational culture (Rawls 2005). The expectations of managers in promoting equality and rights in the workplace are reflected in the corporate code of conduct, emphasised under the company’s â€Å"treating people fairly† guidelines. Premier Foods ensures that fair treatment is imposed on the employee population with decisions made based on individual merit (Premier Foods 2012). The company also ensures eq ual opportunities for all employees through objective management systems. These aforementioned managerial responsibilities highlighted in the corporate code of conduct are designed around transformational leadership theory, one in which managers are interactive with employees, regularly impart mission and vision principles to gain commitment, and where managers utilise role modelling to promote ethics under social learning theory (Fairholm 2009; Schlosberg 2006). This is how trust is instilled into the organisation: the business does not simply promote its belief in social justice and equality, but injects a clear example of its ethical values into the philosophy of management utilised by leaders in the organisation. Premier Foods is able to maintain its tight and unified corporate culture by not deviating from management theory that promotes equality and shared decision-making. â€Å"Leaders who are ethical demonstrate a level of integrity that is important for stimulating a sense of leader trustworthiness† (Resick et al. 2006, p.348). Grieves (2010) iterates that change must be a negotiated order in order to gain employee commitment and loyalty. The conception of social justice and equality, as two components acting as the foundation of trust, are reinforced by establishing expectations for managerial behaviour under visionary or transformational